Fast remote help with on site options when needed

PC and Mac Repair
in Massachusetts

When your computer is slow, noisy, or will not start, you do not automatically need a new one. You need a diagnosis you can trust. Mass IT Pro Solution provides PC and Mac repair across Massachusetts, including Greater Boston, with clear diagnostics, transparent pricing, and repairs that are tested before you get your device back.
We fix startup failures, crashes, overheating, storage and battery issues, software errors, and performance problems, and we focus on the root cause so it stays fixed. Remote support is for speed and efficiency. We connect securely, diagnose the root cause, fix it when it is a logical remote case, and leave you with steps to prevent it from coming back.

Laptop Screen Replacement

We replace cracked or damaged laptop screens with high-quality parts that restore full clarity, color, and brightness.

Perfect for: laptops with broken, flickering, or blacked-out displays.

Keyboard & Battery Replacement

We install new keyboards and batteries to keep your laptop responsive, efficient, and long-lasting throughout your workday.

Perfect for: laptops with dead batteries, missing keys, or unresponsive keyboards.

Slow Performance / Cleanup

We clean up and optimize your system by removing junk files, malware, and startup bloat to restore fast and smooth performance.

Perfect for: computers that freeze, lag, or take too long to start and load applications.

Motherboard & Power Supply Repair

We diagnose and repair faulty motherboards and power supplies to bring your computer back to life safely and efficiently.

Perfect for: desktops or laptops that won’t power on or suddenly shut down.

Laptop Hinge & Fan Repair

We fix broken hinges, replace noisy or jammed fans, and ensure your laptop opens smoothly and stays cool under pressure.

Perfect for: laptops that overheat, make loud fan noises, or have loose or cracked hinges.

Custom PC Builds / Upgrades

We build and upgrade custom PCs tailored for gaming, business, or creative work using top-tier components and clean cable management.

Perfect for: users looking to upgrade hardware or build a new system for speed, design, or performance.

PC and Mac Repairs in Massachusetts That Solve Real Problems

Our workshop handles PC and Mac repairs in Massachusetts for everything from “it is a bit slow” to “it shows nothing but a blinking cursor.” We work with home users, home offices and small businesses that need their systems back in reliable condition, not barely functioning.

PC and Mac diagnostic services to identify failing drives, memory faults and software issues

PC and Mac tune-up to remove junk programs, clean up startup and apply critical updates

Options for data backup or recovery before major repairs so you do not lose important files

PC and Mac hardware repair in MA including drives, RAM, batteries, power supplies, fans, keyboards and screens

PC and Mac virus removal and tune-up for systems that are overloaded with popups and suspicious software

How We Deliver Managed IT Services in Massachusetts

Intake and Quick Triage

We start by asking what the computer is used for, what symptoms you have seen and how long they have been happening. We record your contact details and, with your permission, the passwords we need to perform PC and Mac diagnostic services. This sets expectations on timing and cost from the beginning.

Full Diagnostics and Options

Next, we run hardware and software checks. We look for failing drives, overheating, memory issues, malware and corrupted system files. Instead of a vague “it is broken,” you get a specific explanation in plain language and options with pricing. Sometimes a PC and Mac tune-up is all you need. Other times, PC and Mac hardware repair in MA is the only way forward. If repair is a bad investment, we say so.

Repair, Tune-Up and Testing

Once you approve the plan, we perform the agreed work. That might include part replacements, cleaning inside the device, reinstalling the operating system or a deep PC and Mac virus removal and tune-up. Every machine is tested under load: multiple apps open, internet browsing, basic office tasks and any key programs you mention. If it is not stable for us, it is not ready for you.

Handover and Follow-Up

When the repair is complete, we walk you through what was done and any future recommendations. If you approve, we can also set up backup routines or monitoring. If something does not feel right in the first few days, you contact us and we re-check the work instead of leaving you stuck.

Should You Repair or Replace Your Computer

Not every device deserves a repair bill. As part of PC and Mac repairs for small businesses and home users, we always compare the repair cost against the age and value of the machine.

Newer systems with a single failed part are usually worth repairing

Midlife systems often benefit from a targeted repair plus SSD or RAM upgrades

Very old systems may cost more to fix than replace, especially if they cannot run supported operating systems

If we would not spend the money on that machine ourselves, we will tell you. Our goal is to keep you productive across Massachusetts, not squeeze every dollar out of a repair. You will get a clear diagnosis, realistic options, and honest repair vs replace guidance.

How much does a typical repair cost?

It depends on the problem and the parts involved. Simple PC and Mac tune-up work is often cheaper than most people expect. Hardware replacements vary with component prices. We always provide an estimate after diagnostics and do not proceed without your approval.

Can you recover my data if the computer will not start?

In many cases, yes. Part of our PC and Mac diagnostic services is to determine whether the drive is healthy enough for data recovery. When possible we copy important files before major repairs. If the drive has failed, we can discuss data recovery options and costs.

Do you work on both Windows and Mac?

Yes. We handle PC and Mac repairs in Massachusetts for laptops and desktops from most major brands. If there is a device or situation we cannot support, we will tell you up front.

Do you offer any warranty on repairs?

We stand behind our work. Parts are covered by manufacturer warranties, and our labor is backed by a clear return policy if a repair related issue resurfaces within a reasonable period. We explain the details before you approve the job.

PC and Mac Repair FAQ

Need an honest opinion on your slow or broken computer

Ask for a Repair Opinion

PC and Mac Repair in Massachusetts