IT Support Company in Massachusetts

We recently started working with Mass IT Solutions after experiencing several problems with our computers and network. We are an oil delivery company that relies heavily on a good computer support company. Our previous IT company fell far below what we needed and it was a constant let’s try this costing us more money than we needed to spend. They worked diligently to resolve the issues, installed new equipment where needed, and got everything running smoothly in a timely manner. Our company also relies on specialized software, and they went above and beyond by contacting the software companies directly and working with them to resolve the problems. They stayed on top of everything until our network, computers, and software were all working properly. Their customer service has been excellent. They are knowledgeable, dependable, and very responsive whenever we call for service. We are extremely pleased with Mass IT Solutions and would highly recommend them to any business looking for reliable IT support. PS: We got the best IT tech too! Vicki is a keeper!

The guys were quick and professional. They checked everything before leaving.

Excellent service. Very good communication skills from all employees, punctual and on time appointments. I work in the design industry and run Windows on a Macbook Pro using a virtual machine in Parallels Desktop. This is not a common set-up, but they were able to fix multiple problems preventing me from opening and working on my .dwg files. Very professional and dedicated to making sure everything was done to my satisfaction. Thank you for relieving me of this stress and getting me back to work. NB Cambridge, MA