Mass IT Pro Solution Reviews from our customers

Our Xfinity internet modem went out at Penguin Convenience Store in Bellingham, MA, and we were unable to take credit card payments, which was a major issue for our business. Xfinity could not send a technician until the next day, but Mass IT Pro Solution came out the same day and arrived very quickly. They handled the headache of speaking with Xfinity support, helped switch over and replace the modem, and got our internet back up so we could continue taking payments. During the modem changeover, they also cleaned up and reorganized all of our CAT6 network wiring, which made the setup much neater and easier to manage. They were professional, fast, and knew exactly what needed to be done. Highly recommend Mass IT Pro Solution for business internet troubleshooting, network support, modem replacements, and urgent IT service. They came through when we needed them most.

He is very experience. He is done this for 15 years, but also very excellent. he was also very personable. He is very nice. He explained everything very clearly and he was very patient answering my question in the plural. He really wanted to do things completely and correctly. Without taking any shortcuts he wanted to do this the right way. He tested everything that he had done to make sure of that.

Mass IT was fantastic to work with. Their support and quality of work is exceptional. They helped me get my website up and running as well as made it professional and easy to navigate. I highly recommend Mass IT for anyone looking for a personable and reliable experience and service.

Mass IT Pro Solution did an excellent job upgrading my business accounting workstation from Windows 10 to Windows 11. The technician handled Microsoft 365 setup, Outlook PST migration, and secure data transfer with no issues. They also set up a QuickBooks multi-user environment with a new host machine, which is running smoothly. Our systems are now protected with managed endpoint security, remote monitoring, and patching. If you are looking for reliable managed IT services or small business IT support in Boston, I highly recommend Mass IT Pro Solution. Professional, efficient, and knowledgeable.

The team at MASS IT had someone on-site for me the same day I called. They took less than a week on an issue that initially appeared to need about double that time. I was routinely impressed by their responsiveness and professionalism. I highly recommend them for anyone seeking help with complex computer repair or assembly.

The team at MassIT Pro were wonderful, responsive, keep me updated on the status of the work and they delivered on their commitments. This is a great organization, if you need any IT support, particularly if you need them to come to your home, this company is the best. I would use their services again without question.

The tech came to my house and performed the work we needed done efficiently and in a friendly manner.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my accounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

I really want to share my experience with Mass IT Pro. They did an outstanding job designing my professional website and setting up my Microsoft O365 email with encryption. Before calling them, I tried handling everything on my own and it quickly became overwhelming. My email suddenly stopped sending and receiving, and I spent far too much time trying to troubleshoot it without success. Once I reached out to Mass IT Pro, everything changed. Within a quick 30 minute call, they took the time to fully understand my needs and what I was experiencing. Vicky was confident, knowledgeable, and assured me the issue would be resolved. He fixed the email problem efficiently and made sure everything was secure and working properly. While working together, we also decided to redesign our website, and the results exceeded my expectations. The entire process was smooth, professional, and stress free. I honestly cannot believe I did not find these guys a long time ago. I highly recommend Mass IT Pro to anyone looking for reliable and expert IT services.Highly recommend to others.

Mass IT Pro Solution has been an outstanding partner for our IT needs. Their virus removal services are truly exceptional. They quickly identified and eliminated threats that were slowing down our systems and putting our data at risk. Tech made sure our devices were fully protected and running smoothly again. What sets Mass IT Pro Solution apart is how trustworthy and dependable they are. They communicated clearly throughout the entire process and ensured we understood every step. It is rare to find a company that combines deep technical knowledge with genuine care for their clients. If you need reliable virus removal services or expert IT support you can trust completely, Mass IT Pro Solution is the best choice. A well deserved five star experience.

I recently hired Mass IT Pro to set up the IT infrastructure for my financial services firm, and I couldn't be more impressed with the results. From the very first consultation with the team they understood every detail I brought forward and provided amazing service. The amazing service also came with an excellent price. I was expecting a really expensive project but I was truly impressed with how cheap the service was. I will definitely be using Mass IT Pro for all my technical needs. Truly recommend this company with anyone that would like to get any tech work done for cheap.