Our Xfinity internet modem went out at Penguin Convenience Store in Bellingham, MA, and we were unable to take credit card payments, which was a major issue for our business. Xfinity could not send a technician until the next day, but Mass IT Pro Solution came out the same day and arrived very quickly.
They handled the headache of speaking with Xfinity support, helped switch over and replace the modem, and got our internet back up so we could continue taking payments. During the modem changeover, they also cleaned up and reorganized all of our CAT6 network wiring, which made the setup much neater and easier to manage.
They were professional, fast, and knew exactly what needed to be done. Highly recommend Mass IT Pro Solution for business internet troubleshooting, network support, modem replacements, and urgent IT service. They came through when we needed them most.